1. Introduction
This Privacy Policy explains how TeamPulse ("TeamPulse", "we", "our", or "us") collects, uses, stores and protects information when users access the TeamPulse mobile application and related services.
TeamPulse is an employee self-service and HR management application intended for employees and authorized users of organizations using the TeamPulse platform.
2. Information We May Collect
Depending on the features enabled by your organization, TeamPulse may process information such as:
- Name, employee ID and contact information
- Employee profile and employment-related information
- Department, designation and reporting information
- Attendance and work-related records
- Leave requests and leave balances
- Salary slip and payroll-related information
- Bank information provided for employment-related purposes
- KYC or employment-related documents uploaded by the user
- Expense claim information and supporting documents
- Support requests and communications
- Device and application-related technical information
3. How We Use Information
Information processed through TeamPulse may be used to provide employee self-service and HR-related functionality, including:
- Managing employee profiles
- Recording and displaying attendance information
- Processing leave requests
- Providing salary slips and workplace documents
- Managing employee documents and KYC records
- Processing expense claims
- Providing announcements and organizational information
- Handling employee support requests
- Improving application reliability and security
4. Organization-Provided Information
Certain employee information displayed within TeamPulse may be provided, maintained or controlled by the user's employer or organization.
Organizations using TeamPulse may determine which employee information is stored, displayed or accessible within the app.
5. Permissions
TeamPulse may request device permissions only when required for specific functionality. These may include permissions such as camera, storage/files or notifications.
Permissions are used only for relevant application functions, such as uploading documents, attaching receipts or receiving workplace notifications.
6. Data Sharing
We do not sell personal information.
Information may be accessible to authorized personnel within the user's organization, such as HR personnel, managers or system administrators, according to assigned permissions.
Information may also be processed by service providers where necessary for hosting, communication, security or application operation, subject to appropriate safeguards.
7. Data Security
Reasonable administrative, technical and organizational safeguards are used to protect information against unauthorized access, misuse, alteration or disclosure.
However, no electronic storage or data transmission system can guarantee absolute security.
8. Data Retention
Information may be retained for as long as necessary to provide TeamPulse services, satisfy organizational requirements, comply with legal obligations or resolve disputes.
Certain employment, payroll, financial or regulatory records may need to be retained even after an account is deleted where required by applicable law or legitimate organizational obligations.
9. Account Deletion
Users may request deletion of their TeamPulse account and associated personal information where applicable.
Account deletion requests can be submitted through our dedicated account deletion page:
Request TeamPulse Account Deletion
Some data may be retained where required for legal, financial, employment, regulatory or security purposes.
10. Children's Privacy
TeamPulse is intended for workplace and employee use and is not designed as a service for children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in features, legal requirements or data processing practices.
Updates will be published on this page with the revised effective date.
12. Contact Us
For questions regarding this Privacy Policy, privacy requests or account deletion, please contact:
Effective Date: 09 October 2026